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2021.01 Fails to install and then doesn't start


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1 hour ago, Robert Johnston said:

Ok I have some bigger issues to handle. I have sonar x2 and platinum. I then had cakewalk by Sonar. When Cakewalk by Bandlab was introduced, I did that as well and did any updates through the assistant.

Well now the Assistant just shows the picture, no buttons nothing but the pic. The desktop Icon for Cbb says its missing dll's and I can see that there has been multiple updates that havent gone thru because of the assistant not working. And yes I have uninstalled multiple times but nothing I do brings back the assistant to working properly. Can Someone please help me? I also went into control panel to fix Microsoft C++ but now I dont know what is wrong and It's way beyond my pay grade! Please help me!

 

We'd like to help but you're not giving us much to work with. Try this:

Go to this url and download the assistant installer:

https://www.bandlab.com/download/assistant/windows

Run the installer (you shouldn't need to "Run as Administrator" but keep that idea in your pocket).

Post details of the first error you encounter, or a screen shot of the first place you find yourself unable to proceed as expected.

 

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