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LarsF

Thanks to Cakewalk/Bakers support for fixing my old account to do offline authorizing

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The old account did not send emails to verify change - so was trapped in some limbo on account, could not login from internet anymore.
They fixed so email on Bandlab account was synced to the old account and now working fine to download and authorize old Cakewalk products.

Really greatful for the help, thanks guys. :)

So a tip, don't try and change email on old Cakewalk account. You might end up in this limbo.
I did this in 2017 - and email never came, so felt it was just disabled to do that.

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This is exactly my problem. How did you resolve this? I have a bandlab account but I can't access my Cakewalk account. Password reset just isn't working.

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Just emailed support about it, referrring to bandlab account to get email set to same.
Referred to some products I bought over the years, various synths etc.

But i had my pwd still, anything demanding outgoing email seems shutdown somehow.
Maybe ask to set pwd same as to bandlab account or something.

Look in old email password reset you did before on Cakewalk account - I found one where they actually sent it directly.
I found it, since I save all email historically since almost 15 years back I can search through.

Maybe something like this would work.

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On 9/24/2020 at 9:07 PM, Chispi69 said:

This is exactly my problem. How did you resolve this? I have a bandlab account but I can't access my Cakewalk account. Password reset just isn't working.

@Chispi69Email support@cakewalk.com with whatever information you can provide about your Cakewalk account.

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I'm still waiting for access to download a product I purchased in 2012. I never saw anywhere regarding the migration to SSO account so never did. I was given my serial but have no access to download the synth. I'm hoping support cares enough to help me out here.

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@Jonathan Seymour,  Email support@cakewalk.com with whatever information you can provide about your old Cakewalk account.  Once they verify you are an owner of an account at the former Cakewalk website they will provide you with the means to access the account.

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