IK Multimedia site/login issues. Is it just me?

[jerrydf 126]

E-V-E-R-Y time I try to login to IK either their custom shop or Authorisation manager, my login details are rejected.  I try to reset and the website has error codes.  So I have to contact their support and that takes days.

The lastest farce is the Custom Shop which tells me mu client needs up dating.  So I download and install the new one, and I getthe same message telling me it needs updating again.

They are the most un-user-friendly set I know. It's appalling service.

Jerry

 

 

Edited August 8, 2020 by jerrydf
mis-spelt login, added rant about Custom shop client

[Lee D 80]

Just checked and both work fine for me.  Sorry to hear you have issues with them.