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Marcello VIOLANTE

Add-ons Install from Bandlab Assistant

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Hi All,

Very glad to join this amazing community. :)

I failed to download / install Add-ons / Studio Instruments Suite supposed to be available through Bandlab Assistant.

My config is PC under Windows 10 Fr Version.

Issue is : When I click on "Add-ons Install"Topic, pop-up menu appears with several add-ons to select using checkox. Following this, download / install of selected add-ons is supposed to start, clicking on "Install" button but nothing happens at this time.

Has anyone ever had the same issue ?

Many thanks in advance for your help.

Edited by Marcello VIOLANTE
add information on PC Config.

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18 minutes ago, Marcello VIOLANTE said:

Hi All,

Very glad to join this amazing community. :)

I failed to download / install Add-ons / Studio Instruments Suite supposed to be available through Bandlab Assistant.

My config is PC under Windows 10 Fr Version.

Issue is : When I click on "Add-ons Install"Topic, pop-up menu appears with several add-ons to select using checkox. Following this, download / install of selected add-ons is supposed to start, clicking on "Install" button but nothing happens at this time.

Has anyone ever had the same issue ?

Many thanks in advance for your help.

Run the "Bandlab Assistant" in administrator mode and it should work.

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Thanks Dear Friend,

But I missed to precise that, yesterday evening,  I already :

- configured FW to allow public connection to Bandlab Assistant & disabled Antivirus Scan during operation,

- Executed Bandlab in Administrator mode (using right click on launcher icon ...)

But failed ... :(

I probably have to reinstall Bandlab Assistant and change download Directory path which is pointing currently to .AppData\Roaming ...

Many thanks for your help.

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I have the same problem. Cakewalk installs, but nothing happens when installing add-ons. I check the boxes with Studio Instruments Suite and Drum Replacer, click "install" and nothing happens.

Can I download Studio Instruments Suite and Drum Replacer separately?

https://youtu.be/G6C0FZwxbrw

Edited by zakoul

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BA handles all download.

I just checked and it appears this has been recently fixed.

@Marcello VIOLANTE and @zakoul try again

FWIW, I have never found it necessary to run BA or CbB as administrator. There are some old plug-ins that, depending on how they are installed and configured, need elevated privileges but running the DAW as a administrator is rarely necessary.

 

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Download has gone !!! I didn’t do anything, apparently the problem was on the side of BandLab.

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2 hours ago, zakoul said:

Download has gone !!! I didn’t do anything, apparently the problem was on the side of BandLab.

Everything should be back in order now. There were some server side issues with delivering the installers have now been resolved.

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Dear Friends,

Issue solved ! As you already mentionned, I do confirm that problem was on Bandlab Services side.

Studio Instruments Suite has been successfully downloaded and installed on my pc. Go ahead with music creation ! :)

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I have exactly the same problem reported by Marcello.  This problem re-surface a year later.  I hope Bandlab staff is able to look into their server again.

Peter

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3 minutes ago, ERAD said:

What a POS your downloader is.

You know there is a completely new one available here

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27 minutes ago, ERAD said:

What a POS your downloader is.

You created a whole account just so you could post that?

 

What do you mean "our" downloader? This is a user forum. "We" aren't the ones who created the software or it's downloader.

Not to mention that this thread was over and done with more than a year ago.

Edited by bdickens
  • Haha 1

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