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Locked up after inactivity


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Tom - I think I have everything all set to stay screen drives etc. right clicked all under Device manager USB Controllers and set to not save power. Screen saves and all that stuff off.

Gswitz - I loaded the Event viewer, but I don't know what I am looking at LOL!

 

Thanks,

Max Arwood

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After a lockup go browse the events near the time of the lock up. You don't have to know what you are looking for.

Filter for errors or warnings and see what you find. It might give a lead on the issue.

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4 Event manager red error flags on this lockup -

1st error message -

 Faulting application name: Cakewalk.exe, version: 26.4.0.179, time stamp: 0x5ea33fe4
Faulting module name: ntdll.dll, version: 10.0.18362.778, time stamp: 0x0c1bb301
Exception code: 0xc0000374
Fault offset: 0x00000000000f9229
Faulting process id: 0x63a0
Faulting application start time: 0x01d624152570760d
Faulting application path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: b70ea269-09dd-43e3-b737-ef84cd738704
Faulting package full name: 
Faulting package-relative application ID: 

2nd error message - 

svchost (18776,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

3rd - 

The required buffer size is greater than the buffer size passed to the Collect function of the "C:\Windows\System32\perfts.dll" Extensible Counter DLL for the "LSM" service. The given buffer size was 13496 and the required size was 28440

4th -

The program Cakewalk.exe version 26.4.0.179 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 1d00
 Start Time: 01d62354e1c15b52
 Termination Time: 959
 Application Path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe
 Report Id: a0743125-13bd-4336-9d23-fc2efb78ef9c
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Unknown
 

It also said to look at security warnings - they are here - 

Faulting Application Path:    C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    Cakewalk.exe
Application Version:    26.4.0.179
Application Timestamp:    5ea33fe4
Fault Module Name:    StackHash_3b1c
Fault Module Version:    10.0.18362.778
Fault Module Timestamp:    0c1bb301
Exception Code:    c0000374
Exception Offset:    PCH_0F_FROM_ntdll+0x000000000009CBC4
OS Version:    10.0.18363.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    3b1c
Additional Information 2:    3b1c79d4d25dbfb3b6de719d4084daee
Additional Information 3:    1530
Additional Information 4:    15300e36712beaf7fc808c027502cefa

Extra information about the problem
Bucket ID:    e9249de576abdf07dd59fbfe144a4fff (2114998568707837951)
 

Thanks for any help,

Max Arwood

 

Edited by Max Arwood
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