UGreen soundcard - no input

[Martyn Rich]

Hi, I have recently purchased a UGreen soundcard to connect from my mixer to the computer. I needed a USB input as I don´t have a direct mic input.

There is a signal from the mic to the mixer, which is connected to the external sound card, but no audio input, even though I have it chosen as an input on Cakewalk.

This is the soundcard: https://www.ugreen.com/product/UGREEN_USB_External_Stereo_Sound_Card_Aux_and_2RCA_Converter-en.html

I have checked all the cables. Thank you!

[Promidi]

Input echo on?

[Martyn Rich]

On 4/25/2020 at 2:20 AM, Promidi said:

Input echo on?

Yep and Cakewalk recognises the device...this is what happens when I disconnect it.