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Found 5 results

  1. Today, I get Update message on BandLab Assistant. So I did update and got "Update Failed" and "Please Download and then Install BandLab Assistant manually." I downloaded "bandlab-assistant-windows-latest" and then installed it. But BandLab Assistant is saying "A new version of BandLab Assistant is available for update" again, again, again... Seems downloaded bandlab-assistant-windows-latest.exe is ver 5.0.4. I had ver 5.0.4 for a long time. Why do I get update message on BA? I tried on my another PC and getting same results...
  2. OS: Windows 10(latest) Browser: Brave(latest) I just found out about Cakewalk DAW today and was trying to install the software from the website(https://www.bandlab.com/products/cakewalk). I was able to download the "bandlab-assistant-latest.exe", but when I tried to proceed the assistant program won't let me log-in to BandLab. I used my Google account to register for BandLab, but when I try to login, the assistant program loads back to the log-in page and says "Please re-try logging in." Was I not supposed to register BandLab with my Google account? How can I download the Cakewalk software??
  3. I can't install Cakewalk. Every time I start the download (In the process of: Downloading... (0/5) ), it suddenly stop. The time that the download stop it's random: could spend an hour downloading, and sometimes just passed 15 minutes, but it always stop (Sometimes when the progress it's (5/5) or (3/5). I don't know if this it's normal. But I've tried install cakewalk for an entire week and I'd never made it. What can I do? (Btw: my download speed is very bad tho, meaby that's the main issue, but there's no other alternative?)
  4. Obviously some people have been able to download Cakewalk by Bandlab judging by the activity in this forum, but I'm not one of them! As an abandoned Sonar Platinum owner, I thought it was great that there was a way forward, but I have not had any luck getting a download to happen. When I download the Bandlab Assistant, All I get is a blank white window that just sits there staring at me and smirking. I contacted Bandlab support, and they asked me to "repair C++ 2015/2017 which I dutifully did - they also asked that I run Bandlab Assistant as an Administrator - same result as before. I have repeatedly tried to reply to the support email to see what is next, but they automatically reject any replies as spam so I am unable to reply with my results. I'm going to just try to keep opening up new support tickets as a proxy for replying to their emails, in the hopes that a blind squirrel really can find an acorn once in a while, but in the meantime, maybe someone here has had a similar problem and can give me a hand figuring it out. I am on a Windows 10 machine with all latest updates. Please help me out if you have a fix for this issue - I would appreciate it! Terry
  5. As of now, if i login to BandLab assistant i have two choices under the Apps tab. I can open BandLab or i can open Cakewalk. If you choose to open BandLab you are not seeing your account. You are seeing a login to a BandLab account? Really? I have already logged in to my account in the assistant. 🚾 You have to fix that if you're hoping to use the assistant as a natural hub to things.
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