Yeah.I gotta chime in as a regular IK customer and speak up. There is lots of truth to these posts. @Peter - IK Multimedia
There are the IK customers like me, who went the group buy routes, are active customers and regular users of the products, and submit bug reports and help people online and what not. I have most of the stuff in IK Max, but there are a few lingering items (some missing items from AT5, a few synths from Syntronick) . So now, because I went the group buy route, its a big waiting game of group buys for me, because its not worth it for me to buy into the Max product. I already own 80 to 85% of the products in it from group buys. So now I have sit around and wait 12 to 24 months to start using certain things that I know I will probably use (Joe Chirelli or Farm Stone -- which I know I will probably use as its stuff that I do) .. to start using them because it's not worth it for me to buy all the products I already own and use if I buy an upgrade to IK Max in the current product portfolio offerings.
I have no solution for the problem, but maybe if there was calculation on the backed on the site that shows that if the account has > 75% of the products already, perhaps an additional upgrade tier can be added for those people?