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  1. Solved it myself. I had to run as an administrator and it took the code. Thank you for all your help by the way, I do appreciate it!
  2. Thanks! I emailed them and they reset my password to a temporary one and I was able to login and download Dimension. I do have another question though. Once I downloaded it and rescanned, Bandlab found it okay but it's asking me to register it. I went to Command Center and used my registration code. I copied it and pasted it into the registration dialogue and it's telling me it's an invalid registration and be sure to copy and paste exactly the way I received it from Cakewalk. Can I get a new registration code from Bandlab? No idea why the old one isn't working.
  3. I had to purchase a new computer at about the same time Bandlab took over from Cakewalk. I had downloaded a number of the old Digital Sound Factory packs and used them with (I think) Dimension Pro. I'm not a heavy synth-based user but was needing some sounds on a project I'm working on and was surprised to find I no longer have a Dimension Pro or Rapture. The only thing that came with the BL version was TTS-1 which I've never cared for. I tried to access my old account but that was a no-go as it wouldn't accept my password nor would it send me an email to reset it. So... Is there a way to get Dimension or Rapture from my old machine to the new one? Would BandLab even recognize it? Is Bandlab supporting the old accounts at all? Will the DSF packs work in anything else? Any input would be greatly appreciated!
  4. That's what I'm trying to avoid. I have to do this each time I open a new project. I can open the program and pull up a song file and everything works just fine. It's just if I decide I'm going to work on another song and close the original file that the behavior occurs. At that point some random plugin will stop working. I either have to shut down and restart the program or rescan. It just gets old every single time I want to use the program.
  5. Let me start by saying I've used Cakewalk products for years. I know how to search for and enable new plugins. However, this post is about something much different. I click on my BandLab icon and the program opens fine. It will search through my plugins and load them without an issue. However, once I finish working on a given song and try to open either a new project or an existing one, one of my plugins will always fail to load. The problem isn't with the plugins themselves. It's always a different one. Sometimes it's a Waves product or sometimes it's an Izotope or some other company but without fail, one - and only one - plugin will fail to load each time I replicate this behavior. I can close the program and re-open it as a fresh instance of Cakewalk and all my plugins will load just fine. But of course, if at the end of a particular project, I try to close it and load another, then I get the missing plugin and am forced to close it and re-open again. This has happened for about a year now. It's more annoying than anything else. I do not experience this behavior if I open projects in my old Sonar Platinum. Thoughts or ideas?
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