kagunmarx

Why can't we freeze the bus plugins?

In this day and age anything should be possible.

Cakewalk would rule the world if it allowed us to freeze the plugins on any and every bus.

On 12/4/2019 at 8:00 PM, Noel Borthwick said:

Hi @kagunmarx thanks for your report. Your support case limited information other than the fact that you saw a hang. We will need a bit more to go on.
e.g What audio interface are you running, what version of Windows and is the hang happening on all your projects or a specific one.  What is your MIDI and audio buffer sizes. Can you explain when the hang occurs. Is it while playing back or recording? How reproducible is the hang - did it only happen once or is it reproducible? 

The only way we can diagnose hangs is if you send us a dump file when the application is in a hung state. There is information here about how to do this.
You will have to reinstall the .11 release and try and reproduce it again. 

For the hotfix we have identified a hang situation with recording and playing back MIDI. This is not a new issue but could be more likely to occur in 11 because of the lower MIDI buffer size. Its possible that you ran into this but without seeing a diagnostic dump I have no way to verify it. We have fixed this issue for the upcoming hotfix. If you would like to try it send me a PM and I will give you a download link. If it is the same hang you likely be able to avoid it by setting your MIDI buffer size to a higher number like 200 msec. 

I'd like to get to the bottom of this so we'd appreciate it if you could try and help us get some more data. 

 

 

Focusrite Scarlett 18i20 "1st Gen" with Beta Driver "Scarlett MixControl-1.9b4"

Windows 10 Build 18363 

The Freezing happens when I'm mixing a project and open a plugin.

Any plugin.

The One-R_12032019_220652.dmp

10 hours ago, Noel Borthwick said:

@kagunmarx what freezing issue? I don't see any post from you describing this.

Sorry, I wrote in to support about it.

They told me to reply here.

After updating, the program keeps freezing, and I can't get anything done.

I had to revert back to the previous version.

On 11/26/2019 at 9:29 PM, Morten Saether said:

Hi all - please use this topic to post feedback specific to 2019.11. Release-specific feedback is valuable to us, and consolidating it in a single topic is extremely helpful. Thanks in advance!

2019.11 Highlights

2019.11 Release Notes

Online documentation of new features

The hot fix did nothing to fix the freezing issue, I had to go back to the previous version.