It is a sign of these times. Many new users come from an app-centric world, where simplification of a complex task can be handled by the software without the need to understand the underlying mechanism.
I am 58, and got back into playing a few years ago. When I wanted to learn finally how to use a DAW, my only knowledge of what a DAW could accomplish was based on my owning a Fostex 8 track reel to reel, a Tascam 642 cassette recorder, and playing a bit with a friends console thirty years ago. Having learned and used complex software applications my entire life, I immediately dismissed what I perceived to be "simple" software, and wanted a fully featured (over my head) application that could do more than I would ever need. Of course, all software in this category cost in the $500 and up range.
I settled on the newly offered Sonar Home Studio for $60 as it offered a not too stripped down feature set, one I could upgrade as needs exceeded it without losing what I learned, offered touch capability to run on my i5 tablet, and most importantly, looked like the recorder/mixers I remembered.
I read most of the guide, tons of posts on the old forum, and came to realize that I needed an outboard audio device, dual monitors, a keyboard with controller function and a set of monitors to really take advantage of the software. I took the plunge, and have been very happy.
Was it/is it easy? Not at all. I learn new things here every day. Do I use it to its full potential? No, but I have learned so much to allow me to do so if and when I desire to.
As a technology store owner for 26 years, I have experienced the change in how many people view and use software. If a quick Google search or two does not provide the immediate, exact answer to their question, they will move on to something else in the hope it is easier, or pay someone like myself to make it work. Gone are the days of investing years of learning to master the equipment and the craft, rather the impetus is on the result created.
As for the OP's four hour failed investment in learning something new and failing, followed by a quick public whine of their precious time wasted doing so to make it our fault , then moving on by ghosting us, this does not surprise me a bit.
These same individuals complain that the YouTube video teaching how to tigweld could be done in 5 minutes instead of 15. 😂