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Noel Borthwick

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Posts posted by Noel Borthwick

  1. 20 hours ago, John Vere said:

    What is broken is we should be logged in permanently due to the fact we are on this forum. I myself don’t understand why we need to keep re logging  in. 

    The forum has absolutely nothing to do with in app sign in. The only thing common is that there is a web page :)

    Sign in provides a handshake with bandlab to get the user credentials per application. This is also required for activation. Similar to how you must sign in to access the online version of bandlab. It's not related at all.

    Additionally sign in for Web services relies on tokens that expire periodically for security reasons. Tokens are auto renewed when possible but there are situations where the sign in is necessary. The same happens in all applications that use this sort of protocol. Eg check your typical banking app that uses a web protocol.

    • Like 1
  2. 6 hours ago, CSistine said:

    Tell me, who does not already have a couple of spectrum analyzers? Don't misunderstand me, it's nice, but no reason to jump to Sonar!

     

    Since I have found out that the Start Screen slows down starting that much, I have disabled it! 😄

    Slows down? I've not seen anything like that. It opens pretty much instantly for me when the app starts. Which tab are you opening it with set to? If it defaults to the online library then of course it will take a second to populate but all other tabs are instant for me.

    • Like 5
    • Thanks 1
  3. 17 hours ago, CSistine said:

    So it seems the only real change is the look of Sonar vs. CbB! If you do not have a high resolution monitor/graphics, then this is not worth much!

    Also in the list of bug fixes I could almost find nothing that is of interest to me! But YMMV!

    That is a gross understatement to say it's a change in look. While there was a lot of thought that went into the redesign both from our graphic artists and product management,  the bulk of the work that went into sonar was a rearchitecture of the UI framework. This was necessary for future work and to support modern displays. It is also much more efficient. In fact in the next update you will visibly see that the time display and meters response is smoother.

    Besides the UI there are tons of changes beneath the hood of the app as well as hundreds of bug fixes over a period of a year and a half that we don't list.

    If you find nothing of interest that is obviously going to be a subjective opinion any one could have about any software update. It depends on ones use and workflow for the app. There is no way we can could ever satisfy all users likes and needs.

    Also this isn't the end of the feature set. There is more coming this year.

    • Like 15
    • Thanks 1
  4. 14 hours ago, sjoens said:

    This may have been a glitch.  Even tho I made it happen 2x earlier today, I can't reproduce it at the moment. 

    Keep an eye on it. I run with a mixed config 2K display and 1080P and have never seen the quick start show up like that so far.

    • Like 1
    • Thanks 1
  5. 14 hours ago, DeeringAmps said:

    So is the Sonar “price of admission” the BandLab membership? If so I’ll convert my “3 days free” to a yearly membership.

    @Noel Borthwickinquiring minds want to know…

    t

    If you want to start using Sonar right away, backstage pass (which includes both Sonar, Next as well as other bandlab perks) is the only available option right now. There are plans for other purchase options but there isn't a known timeline just yet.

    Today you can get it monthly or get an annual BSP license upfront which is cheaper.

    • Like 1
    • Thanks 3
  6. On 2/23/2024 at 4:45 PM, CSistine said:

    Offline authorization does not work here!

    I have a lot of trouble with the BandLab logins!

    • With my previous user I had the problem that my display name changed back when I signed out and then signed in again! And unfortunately the number of changes for this one is limited in time! That's why I created a new user to solve this problem. So far so good!
    • Lately when I signed out of discuss.cakewalk.com with my new user (Sistine), I couldn't log in again. It said the password is wrong. After a lot of time I found out, that there is another user on the Bandlab site that uses Sistine as user or display name and if I entered only the display name it chose the wrong user entry. To cut a long story short: If I had used my email address for the user login, then it worked and I was in in the forum again. Oh my God!
    • Now, knowing that my short user name does not work, I have correctly used the full email address as user name in the offline auth request. But it seems that the new Product Center uses internally the short name, so it displays a wrong user name as signed in, although I used the whole email in the browser login and that worked successful. When I try to authorize the offline request it says the user does not match, but I have entered exactly the same string!

    It is very annoying!!!

    It would appear that there may be some issue with your actual bandlab account. 
    When you requested offline activation did you enter exactly the same user name as the one you used when you signed in from within product center?
    If you PM me your account details I may be able to see whats going on.

    • Thanks 1
  7. 52 minutes ago, Keni said:

    As I also reported to Jonathan, I have closed and re-opened all programs and CPC still shows 098 as an available download instead of as a re-install (or gone)

     

    Opening CbB shows 098 installed and activated.

    Its always available as a download even if it has been installed. The green dot means its installed.

    • Like 1
  8. 8 minutes ago, Keni said:

    Thanks Noel.

    Should I leave it as as or allow it to reinstall over itself so that CPC can catch up? Is it important for any reason?

    I installed using the toast within CbB.

    It shouldnt matter whether its installed from Cbb or from product center.

    • Like 1
  9. 3 hours ago, Ronny.G said:

    Yes, the offline activation of the latest 2023.09 CbB  was successful (I used a beta version of the now released product center tool). I installed the EA 2024.02 update and the activation was still present. I suppose the problem is not the activation since CbB  even with the EA 2024.02 never lost the activation status.

    But you are right, for sure my version of CbB has never been signed in ever, as it was installed on an offline pc (always offline) and activated using the offline activation process. I will try asap the updated 29.02.0.093 installer to report if it can fix the problem.

    Many thanks for your interest on this offline problem.

    Your issue has been resolved in the latest update.

    • Like 2
    • Thanks 1
  10. 6 hours ago, flangad said:

    yes, i've ever try this (Password based activation), no success. My OS is windows 10 (full updated) on a DAW dedicated computer, only Microsoft security applications (defender antivirus and windows firewall), I've also try to desactivate them, non success. No problem on another PC in the same network, but this is not my DAW PC/configuration. Everything i try, i got "Error code 1 : invalid grant, try later" in cakewalk. Everything was fine before the last officialy released update.

    @flangad I sent you a PM. Please respond and we can follow up. Also please try the latest build we posted yesterday since there is a change to some tokens.

  11. 4 hours ago, flangad said:

    support request nb 1456443, i had many exchange with cakewalk support team, and no solution is working . very strange situation.

    Did you try the solution to use Password based activation? What OS are you running?
    Set BLLoginFlow to 0 in the registry and retry sign in using your bandlab user id and password. 
    If you are still stuck after trying that send me a message and I can try and troubleshoot it with you. If that doesn't work something more fundamental on your system is preventing sign in from working. Also try on a different PC if you have one since that may help you eliminate the problem.

    image.png

  12. 23 hours ago, Ronny.G said:

    Many thanks to the bakers for this 2024.02  early update!

    Many improvements (restore offline activation for all users) and fixes for offline users (like me), so thanks again for take care of these problems.

    Please in future continue to support offline users as it was before so problems like the popup screen will remain things of the past...

    Thanks again

    EDIT UPDATE:  Here we go again...another problem if you are offline. Really I don't know what to think...

    Everytime I start CbB I don't have anymore the nag screen with coundown however I have now a new different popup screen:

    "Cannot Reach Internet

    The requested service requires an Internet connection. Please check your Internet connection, or firewall settings, and try again."

    I have to click "OK" everytime. Then CbB work as always and stay in activated status.

    To me it seems again related to something about Sign In or Refresh Activation.

    Please report if you have also this new popup screen after this early update.

    @Ronny.G Was the offline activation process successful and are you actually running the latest EA version of Cbb on the offline machine? Please post a screenshot or video showing the issue.
    Edit: We think we know why you ran into this. Your version of Cbb has likely never been signed in ever. This was an unexpected workflow. Will look into it and see if we can handle this through product center. Offline use in apps like this takes a lot of extra handling to make it work properly.

  13. On 2/18/2024 at 6:26 AM, charles kasler said:

    Thanks, I'm doing just as you said. I right clicked to save as a track template and it takes a long time and then the screen gets more and more faint and finally CBB shuts down. When I reopen, the template has been saved and I can insert it with no problem. I repeated this three or four times with the same result each time

    If you don't get a crash logged try capturing a dump from task manager while the app appears hung.

  14. 2 hours ago, gustabo said:

    Can't imagine the bakers using 3d vector graphics for Sonar...

    We're working on a 3d visualization Craig Anderton version. When you are tired of mixing you can zone out watching your faders move in 3d on a virtual mixing board and your waveforms flying around the screen :)

    • Like 4
    • Great Idea 1
    • Haha 5
  15. 3 hours ago, JazzP said:

    I believe that the development team would not have put forward switching to a vector based GUI when they are not absolutely certain about it. Did you know that Ableton is using vector graphics as well?

    Yeah AFIK Ableton was vector from the get go. Most modern application use SVG vector graphics for art or a hybrid approach when bitmaps are really needed. 
    In CbB all graphical elements are bitmaps including simple things like buttons. In such cases, the downside with bitmaps are they are much bigger than equivalent vectors leading to slower load time and memory bloat. Additionally applications that run at high DPI have to store multiple resolutions of the bitmaps to avoid leading to even more bloat. Otherwise you get major aliasing and fuzziness as seen in CbB when you run on high def displays.
    In Sonar almost all resouces are now vectors and very fast to draw since they are typically simple button graphics.

    • Like 11
  16. 15 hours ago, ancjava said:

    A lot of us is afraid that change to vector graphics will make the software much "heavier" and not performing as well as CbB on our PCs. (Especially that the specs suggested for Sonar are much bigger than for CbB_ I am planing to buy Sonar anyway but I wanted to have CbB as a backup. Espacially that it was suggested few times that CbB will continue to work indefinetly just without any support and now it looks like rules are being changed during the game.

     

    Not at all. As stated we havent seen any performance downside. 
    It was never implied that Cbb would be indefinitely made available only that it would be kept active during the transition period to Sonar. Its not going to be affected in the short term.

    • Like 1
  17. 15 hours ago, Glenn Stanton said:

    vector can also take more CPU to recalculate each time as well as typically being restricted to a single CPU (as multiple CPU vectoring is often more wasteful than simply processing on a single one...)

    I'm running sonar on a 10 year old pc with a very average graphics card and I don't see any performance degradation compared to cbb.

    The graphics look vastly cleaner rendered as svgs compared to bitmaps (no aliasing) and text looks much sharper too. This is especially  evident if you are running at higher dpi resolutions like 2k or 4k. We have been paying attention to performance and have not seen any hit so far. In fact we've made other optimizations to rendering. 

    Btw for those thinking they can’t upgrade without new hardware, my old almost 10 year old DAW PC  is running with no issues on win 11 even though there's no TPM chip add the CPU is out of spec. There are ways to get windows 11 installed on older hardware  :)

    • Like 6
    • Thanks 1
  18. 6 hours ago, flangad said:

    good news! i hope this can solve my activation issue!

    What activation issue?

    In my experience, if you cannot sign in at all using the standard web based auth then that is caused by some system side incompatibility with traffic being blocked from the browser to the app.

    For such cases there is an alternate sign in mechanism using password flow that uses an in-app sign in process.

    • Thanks 1
  19. 7 minutes ago, bitman said:

    In the announcement text at the top of the thread, this is said: "If you wish to continue to use CbB"  - Do you mean "If you wish to continue to use CbB till death do us part? - That would make me and I suspect a lot of others very vary happy.

    It refers to using it in the short term. Cbb will be available for some time to give users time to transition to Sonar which will be the only product supported going forward.

    I think we've all learned that lifetime messaging can be ambiguous right? 😉

    The bigger question to me is why anyone serious about using our products want to use an old unsupported product, when a much better (and affordable) version is made available. If you want to see this product developed further, it's only fair that we ask for you to support us in turn. I don't think anyone expected that cbb would be indefinitely free forever.  In the future there may be a free version (with some limitations) however.

    • Like 13
    • Thanks 2
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