George Cowan

Thank You Both - fixed. Excellent video John.

Hi, How do I save my "customised" control bar so that it is my default control bar set up that is launched for a) a NEW project b) any Existing Project that I am working on. I know how to customise the Control Bar every time I now launch Cakewalk i.e. the start up screen pre project defaults to a standard CW BL - Control Bar which I then have to modify to my taste. I might besuffering from "old man itis" but any help would be appreciated I'm on the latest version- build 2021 12 102 - 64 bit. For info - my old PC (with the Cwalk Blab prior version) still retains my customised Control Bar on launch - to my knowledge I've never had this issue before regards George

Hi guys - thanks for your help. Its been a false trail I was following - but due to your input - it got on the right track. I forgot that in 2017 - I was running low onC drive disk . I installed the Rapture Pro data , progs etc on my E DRIVE and pointed the CWBL launch at the E drive . I've found the missing R PRO samples on E drive which are accessed from my old computer running CWBL I 'll repeat the process for my new computer and get back Oldmanitis !! thanks again G PS - png upload working - an example below . I think - possibly - the 4.88 MB limit is a cumulative size of pics loaded within a session (?) . with Deleted files within the session not subtracted - I deleted a few yesterday . Pure speculation on my behalf .

Thanks SCOOK… I have still got the old pc. I’ll carry out the “copy” instructions tomorrow and revert. Hopefully I won’t have to use the photo upload but it’s a good workround. Cheers George

Getting issues regarding missing "Programs" in the Dim Pro Rapture world. Getting very frustrated as I have spent 2 hours trying to attach screenshots of theissues - comparing my old pc and me new pc - however I am unable to show 3 screenshots Total 3.3 mb because max total size of 4.88mb is breeched - it ISN't. Unfortunately 3 " missing"screenshots show 1 - my 2013 pc with the latest BandLAB Sonar version showing programs I have used since 2016 including for example the Rap Pro Full Strings tender. 2 - This and other Rap progs are not available to me on my new PC 2021 again with the latest Bandlab downloaded 3 - I have re installed Rapture session from My Products again yesterday - still no joy. I had a screen shot of MY Products to show my ownership list - I now require the the re-instatement of these programs to complete recent work tasks. HELP!...don't know what to do - these Programs have been used by myself in projects for years. Going to my bed regards George

Hi can you help.. DIM PRO 5 v1.5 - I am trying to register it against my new PC but I'm caught in a frustrating, recurring Dim Pro Registration loop. Actions so far.... I downloaded DP 1.5 from My Products from command center. DP5 launches and works fine on my new computer BUT on launch it initiates with 30 day time bomb message asking me to Register the product. - It is now at 23 days and counting. Numerous times - I've tried registering the CWDM150763349901618 serial number code ( shown by clicking on the DIMENSION PRO TEXT) against the 16 alpha numeric Registration Code ( i.e. XXXX - XXXX-XXXX-XXXX code format stored in "My products " against CWDM150763349901618 ). I do this by copying the 16 alpha numeric Registration Cod pasting it into the required registration code field . I get an "Invalid registration Code warning etc ". Something appears to be cross wired. NOTE : Its early days but so far all other CW BL functionality on the new PC appears to be stable - so far it is only DIM PRO5 that i've encountered any issues with. Any suggestions? Additional info - I've used Sonar CW BL for 20 years plus - Still using a second PC from 2013 - DIM Pro etc all working fine ( including registration). - In Sept 2019 I bought a HP PC that I installed CW Sonar BL etc onto successfully (including Dim Pro 5). I used this HP PC successfully for a few years but I had to return this PC to HP under warranty in Sept 2021 as it it had developed Overheating issues. I was advised not to use it and return it to HP . My "un-educated" thoughts on possible issues - solutions 1) Has Dim pro got a max number of computers it can be registered against (ie 2 ?) and if so is it possible DIM PRO 5 has still got a registration in command Centre against that HP pc that needs to be cleared? * (* The last point was brought up as - I had this issue with Melodyne this week due to HP computer still be registered on the Melodyne 2 PC license against it. Melodyne support kindly deleted the HP ref and freed up the second license ). 2) Has the registry got screwed up in some way regarding Dim Pro and I need to uninstall re-install Dim Pro with guidance from you guys ? Look forward to your response.

Thanks SCook. I had a " pain free " night working away for a couple of hours. The components mismatch still appeared on launch (see photo above) on reboot of CWBL .I take the continue option and haven't seen any issues. "Smooth trial " worked fine throughout the session. I'll take your advice above on the update CWBL update process in future . Thanks again George

Hi SCook Thanks for getting back so soon. I rebooted and CWBL app reappeared icon reappeared on Win 10 home screen. Clicked on it and it launched . Screenshot below 2019 .12 build 26. I'ts worked for an hour with "smooth" trial working fine. Not done heavy lifting on it but will hammer it later tonight. Haven't seen any issues so far . Still a bit concerned about using Bandlab Assistant for CWBL updates on my machine . Is BL Assistant actually needed for updates if the option to update CWBL is available from the CW BL launch message ? Assuming it is still required - is there a comprehensive uninstall process that I can use on BL Assistant.Followed by a clean reinstall in case it's still buggy? Thanks George

Hi , Tried to update to latest version of CWBL via Assistant. Assistant error shown in Photo below basically its a Movefile 183 when trying to run the VSTSCAN.exe. I've tried to run it twice it failed and chose the abort /roll back option.. CWBL now not available in ,my win 10. Any thoughts.... ] Back ground - 2 wildcards in the last few days that may (or may not be) relevant. 1) New Trial software …. Last night - pre update of CWBL - I downloaded the latest version of Sooth 2 on 20 day trial which uses an Ilok manager which I have installed. I worked on CWBL with Sooth successfully for a few hours (this was on CWBL Previous Version ) . I had the CWBL version latest update failure this morning 2) Bandlab Assistant issues when updating from within CWBL from the DAW message... I always try to update to the latest version CWBL from the CWBL update message that is shown on launch of the CWBL DAW. Infrequently this method has failed ( including the latest update) normally the message will inform me to reinstall BL assistant and run the update from BL Assistant - again I've had problems with the Reinstall BA process not working first time but usually I get it to work eventually as it did today. Normally this allows me to eventually update successfully CWBL from BL Assistant but Not Today as the message attached shows.. thanks George

Thanks David

Thanks .... I'll follow the process you indicated and revert if there's any issues. George

Hi I need some guidance on Uninstall /Re install Sonar Platinum on my new PC I’ve installed Sonar Platinum a few months ago on my new PC with great help from the support team. I have not installed Bandlab yet .... Why - I continue to get intermittent issues with BReverb and possibly some other old plugins on Cakewalk projects ( they run ok on my old computer). I have had this message on a BReverb fault intermittently... ——————— ————————- BREVERRB 2 Cakewalk error Installation corrupted The database of factory presets is missing . Run the installer again to fix the problem “ ———————- ———————————————- Note - Numerous CW plus 3rd party products are working fine so far So my questions .... I think I need to Unistall / Reinstall Sonar Platinum from my Cakewalk Control Centre. account - is that what you would recommend? if so can you send me a link to the recommended process. I noticed from some threads there are potential registry clean ups I might have to carry out to ensure a clean re install is that correct? If so , I’s there documentation of the uninstall / reinstall that you can recommend? Note :I’m still using my old pc for outstanding projects so it’s not stopping me working But I need to move on . Thanks again regards George Please note I initially posted this on my previous thread in September. Apologies ...please ignore the identical request .

Hi Apologies for reopening this thread . I need some guidance on Uninstall /Re install from Sonar on my new PC . Recap.... I’ve installed Sonar Platinum a few months ago on my new PC . I have not installed Bandlab yet Why - I continue to get intermittent issues with BReverb and possibly some other old plugins on projects that run ok on my old computer I have had this message on a BReverb fault intermittently... BREVERRB 2 Cakewalk error Installation corrupted The database of factory presets is missing . Run the installer again to fix the problem “ Numerous Other 3rd party products are working fine so far So my questions .... I think I need to Unistall / Reinstall Sonar Platinum from my Cakewalk account - is that what you would recommend? I noticed there are potential registry clean ups I might have to carry out to ensure a clean re install is that correct? If so , I’s there documentation of the uninstall / reinstall that you can recommend? Note :I’m still using my old pc for outstanding projects so it’s not stopping me working But I need to move on . regards George Sent from my iPad

Hi, Got the Trumpets file back and working fine. Thank You all very much for your help. I really appreciate it George

Hi I have Sonar Platinum. I will run Dim Pro installers from Cakewalk Command Centre . Am I correct in thinking that there is No Uninstall requirement that I need to handle in the process? Thanks George

Hi all, thanks for your detailed , helpful and prompt responses. The re-install looks like the solution . I’ve got a fair idea of how the reinstall works but is there a procedure I can find as a checklist for the reinstall? thanks GEORGE

Hi can anyone help .... I've used Cakewalk for nearly 20 years. I have a 2015 project that I need to rework. I've used Dimension Pro regularily for years for a few selected sounds. Something went far wrong with the file access a few years ago. Through this forum I've usually found the missing SFZ file I required. One file though has eluded which I now need " Trumpet1 Chromatic Mute V .SFZ" Photo below.... Any thoughts on how to get this file? Is it possible anyone who has this file could send me a copy to my email? Regards George Note : I have tried Kontakt muted trumpets but none of the sample sets I have purchased can get this specific sound adequately.

Yep I agree Bandlab is very good. I've used it for over a year on my old PC . So I'm keen to get a stable Bandlab system on my new PC up and going. Thanks G

@Chuck E Baby Hi Chuck thanks for tips on comms. and photos. So far most of the VST plugins appear to be working within Sonar Platinum on new PC. So I'll keep working my way through them. I noticed AD2 issues but I left them just for now. I know SCook advised leaving AD and Melodyne out the Sonar download and installing them from the Sites themselves but something has came via the sonar upload.. If its ok I will get back to you if I hit any issues. Thanks again G

Hi Chuck , I started testing my Sonar Platinum download from Cakewalk Command Centre basic functionality fine so far on my new PC. But I noticed that the a lot of the VST 64 plugins were missing from the download eg BREVERB. See screen shot above . Left Side ...new Sonar Platinum installation . Right Side ..my old Sonar set OF VSTPLUGINS . Q1... The missing non Sonar ones eg Kontakt I get but why are Sonar standard like Breverb Sonar missing from the Command Centre Download? I've got round the issue by putting second VST path folder to a copy of my old PC VSTs. *Although on Breverb usage I get a warning message to reinstall again I've ignored it as the reverb works fine. Q2 Should I uninstall/ re-install Sonar Platinum ? or if I leave it as is will it have no impact my use of CbB post CbB installation? Regards George

Hi Chuck, Based on SCook advice I have sorted out SOS.... my issue with password and access to legacy solved. I have uninstalled Bandlab on my new PC. From Control Centre I have downloaded all my assets in the order SCook advised. I'm getting issues running Rapture with instrument not playing - but I have not explored it fully. Once I'm confident Sonar Platinum and Rapture/ Dim Pro and other plugins are working ok I plan to install Bandlab. thanks again for help... I may need some more!

Hi , I have been a Cakewalk /Sonar user for nearly 20years . I installed Bandlab / Sonar Platnum a year ago on a 7 year old WIN 10 PC last year no issues..Legacy products working fine. I've installed succesfullyCBB/Sonar platinum on a new WIN 10 PC and want to use my legacy products. I want to know the procedure for getting the legacy products I bought from Cakewalk over the years on my new machine ? thanks George ____________________________________________________ Part 2....update I have noticed that a few posts are saying that the process should be to a) access My Account in Cakewalk first and download my previous Sonar software via Command Centre in chronological order b) then install bandlab Is that process correct? and if so is there a clean uninstall process of the Bandlab I've on installed on my new PC? _________________________________________________________ Part 3 - update - single sign on capability required based on this comment "Users who created a Single Sign-On account between 2014 and 2017 will be able to access downloads for some previous products via the My Products page of the legacy Cakewalk site. Any programs released from 2015 through 2017 will install and authorize via Command Center. Unfortunately, BandLab cannot provide access to previous users who did not utilize the Single Sign-On system." If I've got it right then I guess I'm fXXXD as my password isn't being accepted on " my account" and I have requested 4 resets ~ none of which has came through ie I don't have single sign on. Dazed and confused!!